Polygon block processing falling behind

Incident Report for Coinbase Commerce

Resolved

The Polygon block processing have caught up. We turned on the Polygon payment options on the checkout screen.

Posted Nov 23, 2022 - 17:46 PST

Investigating

The Commerce Polygon block processing is experiencing an outage. The merchants receive Polygon payments but the payments are delayed by 5 hours. We're aware of this issue, and we're searching for the cause of it. We are disabling the new Polygon payments while we are investigating the issue. The exiting polygon payments will be processed but will be delayed. Right now, only Coinbase Commerce is impacted. We'll post additional updates as soon as possible.

Posted Nov 22, 2022 - 12:56 PST

This incident affected: Currencies (MATIC, ETH-Polygon, USDC-Polygon).